Information
We provide a continuous daily information service with personal assistance in the information office and telephone support.
Opening times:
- Monday to Friday, 07:00 to 22:00
- Saturdays, 08:00 to 21:00
- Sundays and public holidays, 09:00 to 22:00
Café
Our facilities include a café with long daily opening hours.
Opening times:
- 05:45 to 23:15
Wi-Fi zone
Bilbao Intermodal Station provides Wi-Fi internet access.
Luggage storage
Manual and automatic luggage storage service.
Opening times:
- Monday to Friday, 07:00 to 22:00
- Saturdays, 08:00 to 21:00
- Sundays and public holidays, 09:00 to 22:00
Dimensions:
- Width: 410 mm
- Depth: 575 mm
- High: 850 mm
Parcel service
A centralised, quick and convenient national parcel service.
ATMs
ATMs are available in the station.
Opening times:
- 05:45 to 23:30
Ticket sales
All operators provide customer service in their ticket offices.
Security
Bilbao Intermodal Station has 24-hour camera surveillance with facial recognition.
Cleaning
This service is a major priority for us. Our cleaning team carries out this work every day.
Lost property
The station has a Lost Property department on floor S-1. Alternatively, you can contact Lost Property by emailing info@bilbaointermodal.eus or calling +34 944 39 50 77.
Opening times:
- Monday to Friday, 07:00 to 22:00
- Saturdays, 08:00 to 21:00
- Sundays and public holidays, 09:00 to 22:00
Shops
Customers can purchase a wide variety of national and international newspapers as well as magazines, puzzles and more.
Taxi services
The taxi rank is accessible from inside the station.
Opening times:
- Available on demand during station opening hours, from 05:45 to 23:30
Bicycle Parking
There are several bicycle-parking locations above ground in the square with the entrance to the station. There is also a secure bicycle parking area.