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Information

We provide a continuous daily information service with personal assistance in the information office and telephone support.

Opening times:

  • Monday to Friday, 07:00 to 22:00
  • Saturdays, 08:00 to 21:00
  • Sundays and public holidays, 09:00 to 22:00

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Café

Our facilities include a café with long daily opening hours.

Opening times:

  • 05:45 to 23:15

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Wi-Fi zone

Bilbao Intermodal Station provides Wi-Fi internet access.

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Luggage storage

Manual and automatic luggage storage service.

Opening times:

  • Monday to Friday, 07:00 to 22:00
  • Saturdays, 08:00 to 21:00
  • Sundays and public holidays, 09:00 to 22:00

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Parcel service

A centralised, quick and convenient national parcel service.

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ATMs

ATMs are available in the station.

Opening times:

  • 05:45 to 23:30

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Ticket sales

All operators provide customer service in their ticket offices.

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Security

Bilbao Intermodal Station has 24-hour camera surveillance with facial recognition.

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Cleaning

This service is a major priority for us. Our cleaning team carries out this work every day.

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Lost property

The station has a Lost Property department on floor S-1. Alternatively, you can contact Lost Property by emailing info@bilbaointermodal.eus or calling +34 944 39 50 77.

Opening times:

  • Monday to Friday, 07:00 to 22:00
  • Saturdays, 08:00 to 21:00
  • Sundays and public holidays, 09:00 to 22:00

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Shops

Customers can purchase a wide variety of national and international newspapers as well as magazines, puzzles and more.

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Taxi services

The taxi rank is accessible from inside the station.

Opening times:

  • Available on demand during station opening hours, from 05:45 to 23:30

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Bicycle Parking

There are several bicycle-parking locations above ground in the square with the entrance to the station. There is also a secure bicycle parking area.

 

More Information